Our Policies
Brush head size guide
Pick the correct brush head size based on the user's age, or you can base it on the actual size of the user's mouth. Refer to our size chart to find the best fit. To measure the size of your mouth, you can use dental floss to determine the right size for you. Our AutoBrush Pro Brush Heads are designed to have the following measurements.
Adult small brush heads
Brush head measures 49mm from front to back and 75mm across at the widest point.
Adult regular brush heads
Brush head measures 53mm from front to back and 77mm across at the widest point.
Adult XL brush heads
Brush head measures 59mm from front to back and 77mm across at the widest point.
Still unsure? We’re happy to help!
Our team is here to answer all your questions on sizing or product features. Just contact us at customercare@autobrush.com
What is the difference between Fluoride and Nano-HAp?
Fluoride and Nano-Hydroxyapatite (Nano-HAp) both enhance dental health effectively. Fluoride is renowned for its ability to strengthen tooth enamel and prevent cavities. Nano-HAp offers a similar benefit as a fluoride-free alternative, perfect for those who prefer it, and is especially safe for children who might swallow toothpaste.
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Shipping policy
At autobrush®, your care and convenience are our top priorities. From our premium dental products to the seamless delivery at your door, we’re committed to excellence every step of the way. No surprises, no fuss.
Orders ship Monday through Friday from our warehouses in California and Pennsylvania via USPS. You’ll receive a tracking email once your order is shipped. Processing usually takes just one business day, but please note that even with Expedited Shipping, you should account for an additional day for handling.
- Pre-Sale Items: If your order contains a pre-sale item, we’ll wait until the item is in stock before shipping the full order. This policy helps us reduce our environmental impact, and we appreciate your patience.
- International Customers: Shipping outside the U.S.? Additional duties, taxes, or brokerage fees may apply based on your local customs office. These are beyond our control, and shipping rates will be displayed in your cart.
- Shipping Insurance: We offer optional shipping insurance at checkout, recommended for areas where delivery issues may arise. If you've selected this option and need assistance, please check your email for claim instructions.
- Address Changes: Because we process orders quickly (usually the same day), we are unable to modify shipping addresses after purchase. Please make sure to double-check your details before submitting.
- Multiple Locations: We cannot split shipments between different addresses. If you need to send items to multiple locations, please place separate orders for each.